Business


Customer Experience Publication

From products to experiences: Why Customer Experience matters in CPG

It's not new to suggest digitisation has changed the makeup of the retail industry and, in extension, how retail experiences are judged. However, the digital economy also presents new opportunities for consumer packaged goods manufacturers to bypass retailers entirely. Can the revolution in the CPG supply chain mean an evolution of customer experience?
Data Privacy Publication

Cyber Security Breaches Survey 2018

Ipsos and its partner, the Institute of Criminal Justice Studies at the University of Portsmouth, were commissioned by the Department for Digital, Culture, Media and Sport to carry out the latest Cyber Security Breaches Survey, as part of the UK Government’s National Cyber Security Programme.

Getting closer to SMEs: a six-step relationship builder for banks

Research Director Georgiana Brown has a six-step guide for banks on how they can build better relationships with SMEs. This article originally appeared in Global Banking and Finance Review Magazine.

Women and Diversity in the boardroom

Katherine Shipton looks at our most recent Captains of Industry and International Women's Day surveys and finds very significant misperceptions around equality for women in the boardroom.

The British Business Bank 2017 Business Finance Survey

The 2017 Business Finance Survey among SMEs, conducted by Ipsos on behalf of the British Business Bank
Transport Survey

Transport a block to business say Captains of Industry

Three-quarters of Captains of Industry agree that their company would have more opportunities to improve if the transport network was better.

Captains of Industry say confidence is at an all-time low

Ben Page writes for the Times Red Box on the findings of our latest Captains of Industry study.

Two-thirds of Ipsos Captains not confident in Government's ability to negotiate with the EU

For our latest Captains of Industry study, Ipsos conducted 100 interviews with participants from the top 500 companies by turnover and the top 100 by capital employed in the UK.
Financial Security Publication

New innovation finance products: qualitative research

New qualitative research commissioned by BEIS to understand the appetite for different features of publicly financed debt products.