Consumer Behaviour

A man and woman are chatting in front of the reception.
Customer Experience Publication

The Forces of Customer Experience

The science of strong relationships in challenging times.
Consumer Behaviour Survey

Buying British Food

Supporting the local economy is a driver for buying British food, according to new Ipsos research.
Investors Survey

The customer comes first

Chris O'Brien reports on the changing outlook of Britain's financial journalists
Investors Survey

Retain and Keep Up, or Lose

Chris O'Brien looks at how the ICB report may affect the future of retail banking in the UK.
Are We An Angry Nation?
Food & Diet Survey

Are We An Angry Nation?

Are we British becoming angrier or losing our temper more often nowadays?
Consumer Behaviour Survey

Ethical Standards in Business

Research undertaken by MORI has highlighted the public's key concerns with respect to the ethical practices of business. The findings are set to be published in a new guide from the Institute of British Ethics.
Consumer Behaviour Survey

Direct Line Survey Reveals Drivers Approve Of Speed Cameras

New figures published today by Direct Line have revealed that, contrary to common belief, half of all drivers would be happy to see more speed cameras on the roads, and in addition the vast majority (70%) think well placed cameras are a useful way of reducing accidents and saving lives.
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