Taxes


Qualitative Survey

Research into the trusted helper population

Ipsos was commissioned by HM Revenue & Customs (HMRC) to explore the characteristics and behaviours of trusted helpers, and those they help.

Exploring the barriers and enablers to becoming compliant with Making Tax Digital for VAT

Ipsos was commissioned by HMRC to carry out qualitative research with mandated businesses that had not yet signed up to Making Tax Digital for VAT to explore barriers and enablers to support sign up. Research also tested messages to encourage compliance.
Taxes Publication

Evaluating Making Tax Digital’s impact on record-keeping behaviour and scope for error among small businesses

Ipsos was commissioned by HMRC to undertake qualitative research with small businesses to understand the impact that Making Tax Digital has had on their record-keeping behaviour and scope for error when preparing VAT submissions.
Taxes Publication

Families’ and childcare providers’ perceptions of the impact of Tax-Free Childcare

Her Majesty’s Revenue and Customs (HMRC) commissioned Ipsos to undertake qualitative research with parents and childcare providers across the UK to explore the impact of two government childcare initiatives: Tax-Free Childcare (TFC) and funded hours.
Taxes Publication

The State of the State in 2019

Deloitte commissioned Ipsos to survey UK adults on their attitudes to some of the key challenges facing the public sector: tax and spending, public services, social mobility, devolution, and the environment
Taxes Publication

Concept testing the migration of tax credits customers to Universal Credit

This report presents the findings from the qualitative research carried out by Ipsos on behalf of HMRC. The report explores how tax credit customers would react to a possible managed migration journey and what support they would potentially need.
Society Publication

Understanding the customer journey of small businesses that cannot meet their tax liabilities

HM Revenue and Customs (HMRC) commissioned qualitative research with business customers who had been in debt to HMRC to understand more about their needs and experiences.
Public Health Survey

The NHS is nowhere near crisis point yet

But there is still much that it could do better, writes Ben Page in the British Medical Journal (BMJ).
Taxes Publication

Making Tax Digital for Business: Survey of small businesses and landlords

The government has recently announced that Making Tax Digital for Business will be rolled out from April 2019 instead of 2018. This research - conducted before this change - looked at small businesses' and landlords' capacity to comply with Making Tax Digital and the support they are likely to require.