Understanding Society: The future of public services

The spotlight of this year's Understanding Society from Ipsos is on the future of public services, a topic that promises to take centre stage in debates leading up to the General Election.

I am delighted to share with you our annual Understanding Society report. The spotlight of this year's edition is on the future of public services, a topic that promises to take centre stage in debates leading up to the General Election.

Our report is grounded in our extensive public opinion research and insights gleaned from key experts. We’ve identified key considerations for the government in devising effective policy solutions in areas such as health, climate change, policing, employment, AI, and localised service delivery. Beyond addressing the immediate pressures that our core public services grapple with, our report also put forward strategies to help meet longer-term goals.

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We are pleased to feature contributions from

  • Tim Gardner, Assistant Director of Policy, The Health Foundation
  • Dr. Jonathan Bright, Head of AI for Public Services, The Alan Turing Institute
  • Rick Muir, Director, The Police Foundation
  • Richard Millar, Head of Adaptation, Climate Change Committee
  • Fiona Aldridge, Head of Insight, West Midlands Combined Authority
  • Dr. Eleanor Carter, Research Director, Government Outcomes Lab

We hope that our 2023 edition of Understanding Society will pique your interest and provide you with valuable insights. If you have any questions or would like to delve deeper into any of our findings, please don’t hesitate to get in touch.

Trinh Tu
Managing Director, Public Affairs, Ipsos

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