CX FORUMS Experience Chicago

Join us at CX Forums Chicago 23 to elevate your customer experience skills and meet others in the CX profession from a variety of disciplines. CX Forums

Don’t miss out hearing more about Driving Impact: From influence to authority, how CX leaders can achieve their vision. The Customer Experience discipline is still finding its place within organizations, regardless of sector or size. In some organizations, Customer Experience leaders may oversee CMO, sit within CMO, or exist alongside other C-Suite, while in others it’s a stand-alone COE or fragmented across business units. The only universal truth of CX operating models is that it’s evolving. In this keynote presentation, Ipsos’ Sarah Logman will discuss the pros/cons of various operating models as well as keys to driving buy-in for CX investments regardless of the model. This keynote will feature tangible client stories, organizational best practices, and lessons from personal experience that CX leaders can leverage in their CX vision, regardless of where CX sits in the organization today.

To join us, please register with CX Forums here.

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