HealthSpaces

The healthcare industry is undergoing a radical transformation. In order to keep up with developments in how and where healthcare is delivered, facilities leaders and industry partners will be at HealthSpaces to connect, collaborate, and share best practices.

Think you know what patients want in your facilities? You might be way off.

Data Meets Design: What Matters Most to Patients [June 9 | 11:10am]

John Boerstler, EVP, Ipsos Public Sector, will break down new survey data that flips industry assumptions on their head. From lobby design to AI tools to sustainability—what actually drives satisfaction in your facility might surprise you. During John’s session, expect to hear about some of Ipsos’ patient experience measurement projects we work on everyday, and insights into what patients think is most important in their outpatient journey based on a new KnowledgePanel survey we conducted!

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