Ipsos Public Affairs Named CAHPS174 In-Center Hemodialysis (ICH) Preferred Vendor

6 July 2012

Healthcare

Washington, D.C. - Ipsos Public Affairs is pleased to announce that it has been named a CAHPS174 In-Center Hemodialysis (ICH) Preferred Vendor by the National Renal Administrators Association (NRAA).

The CAHPS174 In-Center Hemodialysis (ICH) survey was designed to assess hemodialysis patients' experiences with dialysis facilities from which they receive care.

"We are very pleased to be selected as just one of five preferred vendors from 22 applicants by the National Renal Administrators Association (NRAA). With statistical analysis expertise as well as rigorous data collection and sampling methods in healthcare research, Ipsos is well-suited to provide CAHPS174 In-Center Hemodialysis (ICH) survey services," said Dr. Janelle Cambron-Mellott, Director at Ipsos Public Affairs. "We look forward to enhancing our relationship with the NRAA and remain committed to expanding our healthcare research experience."

With Ipsos' expertise in conducting healthcare services research, a dedicated CAHPS ICH project management staff, all CAHPS ICH data processing and reporting operations conducted in-house, and a commitment to confidentiality of patient data and Health Insurance Portability and Accountability Act (HIPAA) compliance, Ipsos is strategically positioned to provide CAHPS ICH survey services to dialysis facilities. In addition, Ipsos offers the flexibility of conducting interviews in multiple languages including, but not limited to, Chinese, English, and Spanish.

The Consumer Assessment of Healthcare Providers and Systems (CAHPS174) program is a multi-year initiative of the Agency for Healthcare Research and Quality (AHRQ) using a variety of surveys to assess consumers' experiences with health care. The National Renal Administrators Association (NRAA) is a nonprofit organization representing independent, regional and community-based dialysis providers, in both freestanding and hospital-based facilities, across the United States.

To learn more about Ipsos' CAHPS174 In-Center Hemodialysis survey and healthcare services research, please visit our website.

For more information on this news release please contact:

Jan Hodes Senior Vice President, Health Policy Institute Ipsos Public Affairs +1.678.896.3729 [email protected]

About Ipsos Public Affairs

Ipsos Public Affairs is a non-partisan, objective, survey-based research practice made up of seasoned professionals. We conduct strategic research initiatives for a diverse number of American and international organizations, based not only on public opinion research, but elite stakeholder, corporate, and media opinion research.

Ipsos has media partnerships with the most prestigious news organizations around the world. In the U.S., UK and internationally, Ipsos Public Affairs is the media polling supplier to Reuters News, the world's leading source of intelligent information for businesses and professionals, and the Hispanic polling partner of Telemundo Communications Group, a division of NBC Universal providing Spanish-language content to U.S. Hispanics and audiences around the world.

Ipsos Public Affairs is a member of the Ipsos Group, a leading global survey-based market research company. We provide boutique-style customer service and work closely with our clients, while also undertaking global research.

To learn more visit: www.ipsos-na.com

About Ipsos

Ipsos is an independent market research company controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a worldwide research group with a strong presence in all key markets. In October 2011 Ipsos completed the acquisition of Synovate. The combination forms the world's third largest market research company.

With offices in 84 countries, Ipsos delivers insightful expertise across six research specializations: advertising, customer loyalty, marketing, media, public affairs research, and survey management.

Ipsos researchers assess market potential and interpret market trends. They develop and build brands. They help clients build long-term relationships with their customers. They test advertising and study audience responses to various media and they measure public opinion around the globe.

Ipsos has been listed on the Paris Stock Exchange since 1999 and generated global revenues of e1,363 billion (1.897 billion USD) in 2011.