Charting a Course for UX Strategy in Times of Rapid Change

View our on demand webinar to hear how today’s emerging behaviors with technology can become habit in life after the pandemic.

The author(s)

  • Daniel Delaney Senior Research Director, US, User Experience
  • Yana Beranek Senior Vice President, US, UX
  • Megan Machamer Director, US, User Experience
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In recent weeks we have begun to learn the impact that Covid-19 is having on our client’s business—from organizational disruption to UX research/design roadmap revisions and internal priority shifts. This pandemic presents many significant challenges to the way business is conducted, but it also presents unique opportunities, especially for User Experience researchers, designers, and product managers to make a meaningful impact on their companies’ products and experiences and their relationship with their users.

We have all observed that social distancing can be an accelerator of technological adoption and act as an agent of change, but how will that behavioral change impact my product or experience?

View our on demand webinar as we address the big question: “what next?” During this session we focus on problems you can solve in this moment, and take a strategic look into how to change course and make product advancement happen in the months ahead. From changing research questions to managing internal stakeholder conversations, this webinar will support your work in the coming weeks and arm you with an understanding of how emerging behaviors with technology can become habit in life after the pandemic.

The author(s)

  • Daniel Delaney Senior Research Director, US, User Experience
  • Yana Beranek Senior Vice President, US, UX
  • Megan Machamer Director, US, User Experience

Customer Experience