Winning at Retail: Holidays 2021

Is your eCommerce strategy optimized for the upcoming holiday season? We share 3 key insights to drive success.

The author(s)

  • Carlos Aragon Vice President
  • Kaili Hunsaker Senior Account Manager, US, Mystery Shopping
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The 2021 holiday season will be critical for national and regional retailers to meet the diverse needs of customers. Download our latest paper featuring three key learnings about the importance of inventory, consumer expectations during holiday 2021, and the increasing attention consumers are paying to pick-up fees and order minimums when placing online orders. These insights come from a combination of Wave 3 of the Ipsos Channel Performance E-commerce Experience Report and COVID tracker.

For more insights from our E-Commerce Experience Report, please revisit on our on demand webinar.

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The author(s)

  • Carlos Aragon Vice President
  • Kaili Hunsaker Senior Account Manager, US, Mystery Shopping

Customer Experience