Telehealth and Trust Among Military Health Beneficiaries

Discover why as new healthcare challenges emerge, particularly around the current Covid-19 pandemic, telehealth is poised to become a critical resource in directing individuals to appropriate levels of care.

The author(s)

  • Seth Messinger Research Scientist, US, Public Affairs
  • Thomas Sutton Vice President, US, Public Affairs
  • Bob Ksiazek Vice President, US, Public Affairs
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In our current time of pandemic related social distancing the challenge of getting access to care are that much more difficult. Telehealth offers a way to receive care without having to leave your home. In normal times medical issues, like accidental injuries, new onset of fever or rash, or the need to get a prescription refilled, can require time consuming efforts to make an appointment with your care provider.

Wait times can increase if your care provider is away, or it is after hours, or there are other obstacles. These problems inevitably occur at the most inconvenient times. Telehealth access affords possibilities to address these challenges for both patients and providers. Telehealth offers an option that is convenient and often results in a more immediate consultation with the possibility of a positive healthcare outcome. But is telehealth a safe alternative to an office visit? The evidence suggests that it is, and it is already used widely by many healthcare practitioners.

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The author(s)

  • Seth Messinger Research Scientist, US, Public Affairs
  • Thomas Sutton Vice President, US, Public Affairs
  • Bob Ksiazek Vice President, US, Public Affairs

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