Half of employed Americans would use limited phone and Wifi service as an excuse not to stay in touch with work.

Millennials (18-34) are most likely to avail this excuse but are also most likely to be the ones to check their email on vacation.

The author(s)

  • Sean Simpson Vice President, Canada, Public Affairs
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Washington, DC, August 22, 2019 — Half of employed Americans have either used the excuse of limited phone or Wifi service to avoid checking in with the office (21%) or would be willing to use it (30%). Millennials (59%, 49% Gen X vs. 32% Baby Boomers), and those with higher income of over $50K (53% vs. 39% <$50K) are most likely to make this excuse.

This is particularly interesting because while this is true, Millennials (74%, 48% Gen X, 63% Baby Boomers) and those with higher incomes of over $50K (70% vs. 52% <$50K) are also most likely to check their email while on vacation. The most cited reason for checking email on vacation is to make it easier to catch up when they return from vacation (34%). For 5% of employed Americans, their boss expects them to be online and Millennials are most likely to be faced with this expectation (9% Millennials vs. 3% Gen X, 1% Baby Boomers). For another 1 in 10 (8%), though it is not an expectation, they still experience guilt if they don’t stay in touch, and once again Millennials are most likely to experience guilt (12% vs. 7% Gen X, 3% Baby Boomers).

In fact, a quarter (24%) of employed Americans would not even go to a destination without phone service.

Even if they had the choice, more than half (54%) of employed Americans would rather go on more vacations but have to check in on work more, and Millennials (64% Millennials vs. 51% Gen X, 46% Baby Boomers) are most likely to prefer this trade off. Instead, Baby Boomers and Gen X (54% and 49% vs 36% Millennials) would prefer the alternative of fewer vacations if it meant checking in on work less.


About the Study

These are some of the findings of an Ipsos poll conducted between May 1 and May 2, on behalf of Allianz Global Assistance. For this survey, a sample of 1,005 American adults was interviewed online via the Ipsos I-Say panel. Generational categories are being loosely defined as follows: Millennials aged 18-34, Gen X aged 35-54, and Baby Boomers aged 55+). Weighting was then employed to balance demographics to ensure that the sample's composition reflects that of the adult population according to Census data and to provide results intended to approximate the sample universe. The precision of Ipsos online polls is measured using a credibility interval. In this case, the poll is accurate to within ±3.5 percentage points, 19 times out of 20, had all Americans adults been polled. The credibility interval will be wider among subsets of the population. All sample surveys and polls may be subject to other sources of error, including, but not limited to coverage error, and measurement error.

For more information on this news release, please contact:

Sean Simpson

Vice President, Public Affairs

+1 416 324-2002


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The author(s)

  • Sean Simpson Vice President, Canada, Public Affairs