Craving Connection: Building Customer Loyalty Beyond the App

Today’s leading QSR brands are transforming digital ordering platforms into powerful tools for engagement and personalization. But are guests hungry for something more?

While apps offer unprecedented convenience, team members remain critical in delivering the experiences that turn occasional diners into loyal regulars. Drawing on findings from the "2026 Ipsos Channel Check-In | QSR Mobile Ordering Study," leaders from Coca-Cola, RBI, Ipsos, and Qualtrics will discuss how leading brands are balancing digital innovation with human connection. Join us to explore how team member engagement, operational execution, personalized rewards, and behavioral science work together to create crave-worthy experiences and spur long-term loyalty.

To join us, simply register here.