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Healthcare Research Expert Fortifies Ipsos Health
Fred LaManna Joins The Research Firm's Burgeoning Healthcare Practice
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Paper "A Longitudinal Examination Of Net Promoter And Firm Revenue Growth" Awarded The 2007 Marketing Science Institute/H. Paul Root Award
Ipsos Loyalty Co-Author Recognized For Significant Research Testing Net Promoter Claims
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Service, Service, Service! The Overarching Message Of You Can't Win a Fight with Your Client
New Book By Ipsos Loyalty CEO Offers Useful Tips For Managing Successful Client Relationships
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