Loyalty

Mystery Calling: Dialing up your contact center performance
Mystery Shopping Publication

Mystery Calling: Dialing up your contact center performance

Discover how a well-designed mystery calling program can drive loyalty and profits in this new Ipsos Views paper.
Customer Relationship Survey

A New President for Ipsos Loyalty in the U.S.

Alexandre Guerin to Lead Ipsos' Largest Customer Satisfaction and Loyalty Operation
Customer Relationship Survey

Helping Others Important in Driving Women's Sense of Self-Worth

Majority of Women View Self-worth as Most Important to Their Success
Customer Relationship Survey

Global Happiness Report

Majority of Global Citizens (75%) are Happy Despite Gloomy Economic Sentiments
`Very Happy' Cohort (20%) Down Two Points Since December 2012
Customer Relationship Survey

Ipsos Loyalty Raises Innovation Bar with New Technology Team Leader

Technology Expert Trish Dorsey Joins Ipsos' Loyalty Research and Consulting Team
Customer Relationship Survey

Women More Likely to Feel Undervalued at Work

Men More Likely to Feel that They Will Get a Raise, Promotion
Customer Relationship Survey

New York City, London, Paris, Abu Dhabi, Sydney:
World's Top Cities for Living, Visiting and Doing Business

Customer Relationship Survey

Ipsos Loyalty Experts Win Global Award for Customer Experience, Satisfaction, and Loyalty Thought Leadership

Keiningham and Buoye Members of Winning Team for 2013 Frontiers in Service Best Practitioner Award in Taipei, Taiwan
Customer Relationship Survey

Google Named Most Influential Brand in the United States

Strong Mix of American Business Icons Dominate Top Ten on Ipsos' List of Most Influential Brands
Customer Relationship Survey

Ipsos Loyalty Launches Tool Capable of Driving Share of Wallet

Wallet Allocation Optimizer or WAO!
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