Wireless Minutes Clinch The Deal
Quadruple Play Of Bundled Phone, Television, Internet And Wireless Packages Set To Draw Large Number Of Americans, Says Ipsos-Insight
The study, conducted to measure the potential migration patterns with Triple Play and Quadruple Play offers coming on the market, shows that while still only a minority of Americans are ready to make the switch, they represent more than 80 million households.
Who Will Win the Race? And How?
According to the study, phone companies could get a 13% boost in market share over existing а la carte services with a Quadruple Play package that has 1,000 wireless minutes thrown into a $149 Quadruple Play bundle. Cable TV rivals could come away with a more modest 10% lift and satellite companies with a mere 5%.
Data show that the term `VOIP' costs market share for cable TV and satellite companies. For the same Quadruple Play package--promoted with traditional telephone service rather than `VOIP'--cable TV companies can expect 14% of the market to switch to their bundle. Phone companies might see 10% and satellite providers 7%, showing a shift away from phone companies and toward cable TV companies.
Some of the major cable TV providers have figured that out and as a compromise offer `digital phone' or `digital voice' instead of `VOIP' in their Triple Play packages.
"The challenge is when the sales reps try to explain to Joe Consumer that he needs high-speed Internet access to get `digital phone'," said Bartos. "If they are successful in selling the benefits, cable TV companies will take the lead." Cable TV and satellite companies have already started to forge partnerships with wireless carriers to compete on the Quadruple Play offering as we see with the recent deal between Time Warner Cable and Sprint.
"The convenience and discount of a bundled package with wireless minutes will appeal to many more Americans as marketing efforts really gear up and bundle discounts are competitive - the industry that makes the effort to win these customers first will have the early lead in an expanding market," concluded Bartos.
Methodology
Data was gathered among 601 adults age 18+ using the Ipsos U.S. Online Panel between February 4 and 15, 2005.
To learn more about Ipsos-Insight's Cable, Media & Entertainment Practice, please visit: www.ipsos-insight.com/industryfocus/cablemediaent/.
For more information on this press release, please contact: Lynne Bartos
Senior Vice President Ipsos-Insight, Cable, Media & Entertainment Practice 312.665.0556Ipsos-Insight Ipsos-Insight, the flagship marketing research division of Ipsos in the U.S., has industry specialists serving companies in the following industries: consumer products; technology and communications; health and pharmaceutical; financial services; cable, media and entertainment; agrifood; energy and utilities; and lottery and gaming.
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