[LinkedIn Live] CX Global Insights 2025: A sneak peek into Ipsos’ new global benchmark of Customer Experience

Join us for an exclusive Ipsos LinkedIn Live event unveiling the findings of our new CX Global Insights 2025.

This comprehensive research explores the evolving landscape of Customer Experience, delving into key performance indicators (KPIs) across various sectors. It analyses the latest trends and opportunities, providing invaluable insights to elevate CX strategies worldwide.

We will explore key findings, such as “On average, around the world, 70% of customers say they choose to use a brand because they know the experience will be good” and the impact of these survey results on your CX approach.

We'll cover topics such as the growing importance of emotional attachment, key drivers of CX, personalisation, best and worst performing sectors.

Our experts from different regions of the world will share exclusive insights and actionable strategies to help you stay ahead of the curve.