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Channel Performance Benchmark, Ipsos’ global Mystery Shopping KPI benchmark - now even more powerful
How do your physical, digital, and contact centre channels stack up against the competition? How is your customer service performing?
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The factors driving anti-incumbent anger
In seven charts, Melissa Dunne look at how everything from inflation to nostalgia to DEI could lead to more leaders being ousted from office in the year ahead.
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[Webinar] KEYS – Brand Talk LIVE
Join us for a very special edition of our Keys webinar with special guests... and special hosts!
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Ipsos Update – February 2025
Trump, Housing, Shopping … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.
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Demystifying Mystery Shopping
Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research
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Flair South Korea 2025: Shifts and Explorations – Decoding Emerging Trends and Opportunities
In our 2025 edition of Ipsos Flair South Korea, our local experts explore the current and future state of the Korean market.
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[Webinar] KEYS – The Year Ahead: Resilience Required
In our first KEYS broadcast of the year, we share perspectives on what’s on the horizon in 2025 and beyond.
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Economic and Consumer Confidence and Inflation
What is the level of economic and consumer confidence? Do people expect inflation in their country to rise, fall or remain at the same level over the next year?
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Ipsos Update – January 2025
Almanac, Predictions, Democracy … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.
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December 2024: Consumer confidence down globally for the second consecutive month
Sentiment declines sharply among many European countries according to the Ipsos Global Consumer Confidence Index for December 2024