The latest GP Patient Survey (GPPS) results have now been published. The infographic below and national summary detail the headline findings of patients’ experience of healthcare services provided by GP surgeries, including access to GP surgeries, satisfaction with opening hours and use of out-of-hours GP services.
This is the eleventh year that GPPS has been conducted in England, providing practice-level data about patients’ experiences of their GP practices. Ipsos MORI administers the survey on behalf of NHS England. In contrast to previous years when the survey was carried out across two waves, the GPPS now consists of a single wave of fieldwork carried out in January-March each year. Data is published annually at practice, CCG and national levels.
For CCG specific results you can access individual slidepacks which bring together CCG data for key questions in one report, including trend data, practice comparisons, and benchmarking against national level data.
The current overall response rate to the survey is 37.5% based on 808,332 surveys returned between 3 January and 31 March 2017. Data are weighted to match the profile of the population. Further methodological information is available to view in the technical annex.
Please note that there will be changes to the next wave GP Patient Survey, the findings of which will be published in July 2018. Over the course of 2017 NHS England, supported by Ipsos MORI, have undertaken a public consultation regarding changes to the content of the questionnaire.