The Advocacy Ripple Effect
What if you could turn your happiest customers into your most effective marketers?
Based on findings from the Global CX Insights 2025 study, we demonstrate the hidden growth potential of customer advocacy.
Read our new POV for insights including:
- Emotionally connected customers recommend brands 4x more often
- Recommendations directly influence 1 in 3 new customer acquisitions
- Referred customers have a higher lifetime value and refer more new business
The implication is clear - delivering exceptional customer experiences doesn't just boost retention, it creates a virtuous cycle of organic growth.
