Ingredients for Community Engagement

The report examine different approaches to engagement being used and assesses what works and under which circumstances and to identify transferable features, or ingredients, that can be applied to different policy developments/areas.

It is well recognised that local authorities play a crucial role in civil renewal. In response to this the Community Empowerment Division (formerly at the Home Office but now part of the Department for Communities and Local Government DCLG) in partnership with the Local Government Association and the Society for Local Authority Chief Executives developed the Civic Pioneer initiative. Civic Pioneers are councils who have signed up to say they are committeddeveloping ways to involve citizens in the decision making process.

DCLG is currently working with a number of Civic Pioneer authorities to examine how they have developed and are developing their approaches to engaging local people in shaping public policies and services. This information has been useful in contributing to shaping proposals in the forthcoming Local Government White paper which has as one aim the greater involvement of citizens and communities in influencing the nature of service delivery.

The Civic Pioneer authorities use a range of different models for citizen engagement, reflecting the local context in which individual authorities operate. Currently, the authorities are conducting a stock-take of their engagement arrangements and following this they will develop and implement an Action Plan to strengthen these arrangements.

The main aim of the `Community Engagement: Ingredients for Success' report is to carefully examine different approaches to engagement being used and to assess what works and under which circumstances. Clearly different approaches are likely to be more applicable to different areas: what works for local neighbourhood involvement in a diverse urban area may be different to what works in a more homogeneous rural one. Therefore, the main aim of the research is to identify transferable features, or ingredients, that can be applied to different policy developments/areas.

The outputs of the exercise are to establish the key influences on successful citizen engagement. As well as looking at the structures in place to enable citizen engagement, this project also explores the views of those citizens involved in the different arrangements, to gauge what they feel does and does not work and how their involvement has changed their views and behaviour about engagement and decision-making.

More insights about Public Sector

  • Recycling centre sign
    Evaluations Ipsos Voices

    Tracking Progress: What England's waste data tells us about the road ahead

    Since 2022, Ipsos UK, working with Technopolis and Ricardo and commissioned by Defra, has been looking at the progress made by Defra’s Resource and Waste Policy Programme. Now in its fourth year, the evaluation of the Resource and Waste Policy Programme reveals a nuanced picture: progress is being made, but significant challenges remain for long-term impact to materialise.
  • Food & Diet Publication

    FSA consumer survey, conducted by Ipsos, reveals appetite for healthy and sustainable diets

    Since 2020, Ipsos has been running the FSA’s flagship consumer survey, Food and You 2. Research from the survey, published by the Food Standards Agency reveals the highest level of public confidence in food safety recorded since the start of the project.
  • Group of women
    Gender Ipsos Voices

    International Women's Day 2026: Spotlight Projects in Public Affairs

    As has now become a tradition for our team; to mark International Women’s Day 2026 we have taken the opportunity to reflect on the wide range of policy areas and projects delivered across Public Affairs over the past year. In this third edition, we shine a spotlight on how this work aligns with and advances this year’s theme, “Give to Gain.”

Related news