Monitor Stakeholder Research April 2015

Monitor commissioned Ipsos to conduct research with its stakeholders, following on from its previous survey undertaken in 2012, to understand how it is seen to be performing in its new role and the progress it has made since then.

Monitor commissioned Ipsos to conduct research with its stakeholders, following on from its previous survey undertaken in 2012, to understand how it is seen to be performing in its new role and the progress it has made since then.

The research involved quantitative and qualitative interviews with stakeholders in order to meet the following research objectives:

  • provide useful and actionable input into the work Monitor is doing on how it can support the healthcare sector to improve/effect change, and help Monitor shape what the support might look like;
  • provide insight to inform the implementation of Monitor’s 2015/16 business plan;
  • identify the gap between each stakeholder group’s current position and the level of awareness, buy-in and advocacy Monitor needs them to have;
  • establish a baseline for future tracking, in particular delivery of Monitor’s business plan and the Forward View implementation;
  • help Monitor further develop and refine the detailed communications and engagement approach for each stakeholder group, by establishing their preferences; and
  • where helpful, compare Monitor’s performance to previous results.

Technical note

Ipsos conducted 264 quantitative telephone interviews with stakeholders from foundation trusts (FTs), NHS trusts and Clinical Commissioning Groups (CCGs) and 50 depth interviews with stakeholders from national bodies, FTs and CCGs.

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