I'd like to start by asking some questions about your home and the local area.
Q1 Now I'd like to ask you some questions about the types of noises you can hear when you are in your home. Irrespective of whether you find them disturbing/annoying or not, can you tell me to what extent, if any, you can hear any of the following noises at all when you are in your home?
160 |
Not at all |
A little |
Sometimes |
Quite often |
Much/all of the time |
160 |
% |
% |
% |
% |
% |
Trains/railway stations |
74 |
14 |
6 |
4 |
2 |
Aircraft/airports |
46 |
25 |
16 |
10 |
3 |
Road traffic |
35 |
30 |
12 |
15 |
7 |
Commercial building, construction, demolition or road works |
76 |
11 |
8 |
3 |
1 |
Neighbours (inside their homes) |
56 |
22 |
12 |
7 |
3 |
Neighbours (outside their homes) |
45 |
29 |
17 |
8 |
2 |
Pubs/clubs/entertainment/ venues |
88 |
6 |
4 |
1 |
1 |
Commercial premises/ activities |
89 |
6 |
3 |
1 |
1 |
Q2 And to what extent are you personally bothered, annoyed or disturbed by each of the noises you say you can hear in your home?
Base: All who hear noise from each source |
Base |
Extremly |
Very |
Modrately |
A little |
Not at all |
160 |
|
% |
% |
% |
% |
% |
Trains/railway stations |
(1,518) |
2 |
3 |
6 |
17 |
72 |
Aircraft/airports |
(3,341) |
2 |
3 |
9 |
21 |
65 |
Road traffic |
(3,933) |
3 |
4 |
11 |
25 |
56 |
Commercial building, construction, demolition or road works |
(1,412) |
2 |
4 |
11 |
27 |
55 |
Neighbours (inside their homes) |
(2,729) |
5 |
7 |
11 |
24 |
54 |
Neighbours (outside their homes) |
(3,352) |
3 |
5 |
9 |
23 |
60 |
Pubs/clubs/entertainment/ venues |
(719) |
3 |
8 |
13 |
30 |
47 |
Commercial premises/ activities |
(674) |
3 |
4 |
13 |
30 |
51 |
Q3 Thinking about the noise or noises that bother you from your neighbours, which of the following, if any, is the source or sources of the disturbance?
Base: All bothered by noise from neighbours (1,790) |
% |
Loud music (excluding parties) |
38 |
Shouting/arguments |
38 |
Banging/loud noises |
34 |
Children |
29 |
TV/radio |
18 |
Pets/animals |
16 |
Cars/motorbikes |
16 |
Car/house alarm |
14 |
Fireworks |
14 |
Footsteps |
13 |
DIY/car repairs |
14 |
Parties/barbeques, etc |
12 |
Musical instruments |
7 |
Washing machine/vacuum cleaner/hairdryer |
7 |
Gardening/mowing the lawn |
6 |
Snoring/coughing/ordinary conversations |
5 |
Alarm clock/answerphone |
3 |
Physical activities/exercises |
3 |
Boilers/hot water systems |
2 |
Other |
5 |
Don't know |
2 |
Q4 In general, what time of night, if any, do you think it is acceptable to make noise up until at the weekend, to the nearest 30 minutes?
Base: All Version 1 respondents (2,943) |
% |
Before 9pm |
11 |
9pm |
10 |
9.30pm |
3 |
10pm |
18 |
10.30pm |
8 |
11pm |
20 |
11.30pm |
5 |
12 (midnight) |
17 |
12.30am |
1 |
1am |
2 |
1.30am |
* |
2am |
1 |
No time is acceptable |
2 |
Any time is acceptable |
3 |
Q5 In general, what time of night, if any, do you think it is acceptable to make noise up until during the week, to the nearest 30 minutes?
Base: All Version 1 respondents (2,943) |
% |
Before 9pm |
16 |
9pm |
16 |
9.30pm |
6 |
10pm |
22 |
10.30pm |
8 |
11pm |
18 |
11.30pm |
3 |
12 (midnight) |
7 |
12.30am |
* |
1am |
* |
1.30am |
* |
2am |
* |
No time is acceptable |
2 |
Any time is acceptable |
2 |
Q6 To what extent do you agree or disagree with the following statements?
160 |
Strongly agree |
Tend to agree |
Neither agree nor disagree |
Tend to disagree |
Strongly disagree |
No opinion |
160 |
% |
% |
% |
% |
% |
% |
People are entitled to make noise providing they get permission/let neighbours know beforehand |
14 |
60 |
14 |
9 |
2 |
1 |
I should be able to make noise in my own home - it's my personal space |
7 |
40 |
21 |
26 |
6 |
1 |
Neighbours should be more tolerant of noise |
6 |
39 |
30 |
21 |
3 |
1 |
Noise is only unacceptable at certain times, for example late at night/early in the morning |
17 |
51 |
13 |
15 |
4 |
1 |
People who complain about noise over-react |
4 |
27 |
27 |
32 |
9 |
2 |
Noise is/has been something that has affected/spoilt my quality of life in my home quite badly |
5 |
12 |
10 |
29 |
43 |
1 |
I should not be able to hear my neighbours at any time |
3 |
16 |
20 |
45 |
14 |
1 |
Q7 Has a neighbour ever complained about a noise you were making to any of the following?
160 |
% |
You/your family personally |
8 |
The police |
1 |
Local authority - Environmental Health department |
1 |
Local authority - other department |
1 |
MP/Councillor |
0 |
Landlord |
1 |
None of these |
88 |
Don't know |
1 |
Q8 Have you ever complained about a noise issue caused by a neighbour/someone living in the immediate area to any of the following?
160 |
% |
Neighbour/person causing the noise |
28 |
The police |
9 |
Local authority - Environmental Health department |
7 |
Local authority - other department |
5 |
MP/Councillor |
2 |
Landlord |
4 |
None of these |
61 |
Don't know |
* |
Q9 And thinking about your complaint to ... how effective do you feel it was?
Base: All who have complained to each |
Base: |
Very effective |
Somewhat effective |
Not effective |
Don't know |
160 |
|
% |
% |
% |
% |
Neighbour/person causing the noise |
(499) |
28 |
34 |
38 |
* |
The Police |
(177) |
23 |
25 |
50 |
1 |
Environmental Health department of your local authority |
(143) |
23 |
26 |
51 |
0 |
Another department of your local authority |
(106) |
12 |
31 |
57 |
* |
MP/Councillor |
(37) |
17 |
32 |
49 |
2 |
Landlord |
(76) |
15 |
24 |
60 |
1 |
Q10 How would you describe relations with your neighbours prior to the noise/disturbance/ complaint?
Base: All bothered by noise or have been complained to by neighbours (2,127) |
% |
Very good |
21 |
Fairly good |
31 |
Neither good nor poor |
28 |
Fairly poor |
5 |
Very poor |
4 |
Don't know |
12 |
Q11 And would you say that relations with your neighbours have got better, worse or stayed the same as a result of the noise disturbance/complaint?
Base: All bothered by noise or have been complained to by neighbours (2,127) |
% |
Got a lot better |
4 |
Got a little better |
5 |
Stayed the same |
66 |
Got a little worse |
5 |
Got a lot worse |
6 |
Don't know |
6 |
Q12 Which of these best describes the area where you live?
160 |
% |
The centre of a city/town |
10 |
Suburbs/outskirts of a city/town |
67 |
Edge of the countryside |
19 |
In the middle of the countryside |
3 |
Other |
* |
Don't know |
* |
Q13 And how would you describe your home?
160 |
% |
Detached house/bungalow |
20 |
Semi-detached house/bungalow |
38 |
Terraced (in the middle) house/bungalow |
20 |
Terraced (at the end) house/bungalow |
12 |
Low-rise flat/flat in converted house |
7 |
Medium/high rise flat |
3 |
Other |
1 |
Don't know |
* |
|