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Britain lags behind Canada and the U.S. in new Inclusiveness Index
Britain ranks 10th out of 27 countries in Ipsos's new Inclusiveness Index.
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The public and the NHS: what's the deal?
As the 70th anniversary of the NHS approaches our joint report with The King’s Fund explores how the public view their relationship with the NHS – and what this may look like over the next 70 years.
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Keeping the patient at the heart of care
How the NHS needs to keep its eye on the prize at the centre of integrated care, by Kate Duxbury, Ipsos; Don Redding, National Voices; Charlotte Augst, Richmond Group; and Imelda Redmond, Healthwatch
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Automatic Enrolment: Quantitative Research with Small and Micro Employers
This report presents the findings from a recent survey conducted by Ipsos on behalf of the Department for Work and Pensions (DWP). The report explores the experiences of small and micro employers who automatically enrolled their staff into a workplace pension, and the opt-out rate among these staff.
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A wasted opportunity
The obstacles and hurdles faced by manufacturers, retailers, councils and consumers in the war on food waste and recycling are complex. With current urbanisation and population growth rates, the global waste generation is estimated to rise to 2.2 billion tonnes by 2025.
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Children First. Lessons from Paediatric Research
In an industry moving towards patient-centricity, patient research is on the rise as pharmaceutical companies strive to develop a greater understanding of their product’s end users. However, this can be complicated if your end users are children.
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The NHS is nowhere near crisis point yet
But there is still much that it could do better, writes Ben Page in the British Medical Journal (BMJ).
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In AI We Trust? How AI Is Impacting the Financial Sector
As buzz words go AI, or Artificial Intelligence, is one of the biggest. AI is creeping into our lives in ways we didn’t expect. But, do we trust it to perform when it comes to big decisions?
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Ipsos Issues Index May 2018: NHS and Brexit are still seen as the public’s top issues
Half of the British public see the NHS as a big issue for the country, four in ten mention Brexit, and a quarter are worried about crime.
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Impersonal service? Ensuring AI enhances rather than diminishes the customer experience
Artificial intelligence promises to revolutionise customers’ engagement with brands and organisations. But how do we realise the potential of AI to overturn the widespread perception that customer service is getting more automated and impersonal? Matthew Chatterton highlights five steps companies can take to ensure AI plays a positive role in delivering for customers.