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Customer Experience gaining importance in UK boardrooms
Ipsos’ Associate Director Juliette Albone examines what the UK’s leading business minds think about customer experience and its effect on brand.
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Aviation Index 2018 - public attitudes towards aviation in the UK
Ipsos 'Aviation Index' survey for National Air Traffic Services (NATS) reveals UK public's attitudes to flying.
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New research shows customer experience top reason consumers choose a brand
Ipsos and Medallia join forces to examine consumer expectations of customer experience with brands across industries, age and region
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Ipsos Research Highlights - June 2018
Ipsos's Research Highlights for June 2018 includes the new Inclusiveness Index, thoughts towards the Brexit negotiations and public views on funding for the NHS.
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Ipsos Issues Index June 2018: The public’s two main concerns remain Brexit and the NHS
Just under half of the British public name either Brexit or the NHS as a big issue for Britain, while one in five mention crime or immigration.
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Rethinking social housing
Public positive about the value of social housing in England; Important gaps in knowledge.
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Britain lags behind Canada and the U.S. in new Inclusiveness Index
Britain ranks 10th out of 27 countries in Ipsos's new Inclusiveness Index.
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The public and the NHS: what's the deal?
As the 70th anniversary of the NHS approaches our joint report with The King’s Fund explores how the public view their relationship with the NHS – and what this may look like over the next 70 years.
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Keeping the patient at the heart of care
How the NHS needs to keep its eye on the prize at the centre of integrated care, by Kate Duxbury, Ipsos; Don Redding, National Voices; Charlotte Augst, Richmond Group; and Imelda Redmond, Healthwatch
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Automatic Enrolment: Quantitative Research with Small and Micro Employers
This report presents the findings from a recent survey conducted by Ipsos on behalf of the Department for Work and Pensions (DWP). The report explores the experiences of small and micro employers who automatically enrolled their staff into a workplace pension, and the opt-out rate among these staff.