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Ipsos Issues Index May 2018: NHS and Brexit are still seen as the public’s top issues
Half of the British public see the NHS as a big issue for the country, four in ten mention Brexit, and a quarter are worried about crime.
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Impersonal service? Ensuring AI enhances rather than diminishes the customer experience
Artificial intelligence promises to revolutionise customers’ engagement with brands and organisations. But how do we realise the potential of AI to overturn the widespread perception that customer service is getting more automated and impersonal? Matthew Chatterton highlights five steps companies can take to ensure AI plays a positive role in delivering for customers.
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What does the public think about funding for health and social care?
Our survey of public attitudes towards funding for health and social care for NHS Confederation
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Health, Ageing and Support: survey of views of people aged 50 and over, 2017 results
Our study of public attitudes towards heath, ageing, and care and support services for the Department of Health and Social Care
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Health, Ageing and Support: survey of views of people aged 50 and over, 2016 results
Our study of public attitudes towards heath, ageing, and care and support services for the Department of Health and Social Care
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Public Perceptions of the NHS and Social care survey, winter 2016 wave
Our regular study of public attitudes towards the NHS and social care for the Department of Health and Social Care
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Public Perceptions of the NHS and Social Care Survey, winter 2015 wave
Our regular study of public attitudes towards the NHS and social care for the Department of Health and Social Care
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Understanding public attitudes to social care funding reform in England
People don’t understand how social care is currently funded, which makes discussing future options challenging.
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The British are becoming more positive about the UK’s economy
The Ipsos Global Advisor Economic Pulse for May 2018 shows that the public have become more positive about the economy over the last year
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The Power of Culture
Cultural insight increasingly offers clues and explains behaviour in a way other forms of analysis can miss or overlook. Culture is everywhere - it shapes how we dress, how we vote and the way we view the world. Culture guides our behaviours, values and perceptions.