Customer Experience

The Best Venue Teams Aren't Faster. They're More Intentional
Customer Experience Ipsos Voices

The Best Venue Teams Aren't Faster. They're More Intentional

As part of Venue Verdict's 20th anniversary, we spoke with commercial and sales leaders representing some of the biggest hospitality groups and brands across Europe, Middle East and Africa to understand what really separates top-performing enquiry teams from the rest.
Market Research Survey

Ipsos "Intend to Lead the AI Charge in Market Research" Says Associate Director Robert Kettrick

Rob Ketterick of  Ipsos Loyalty talks to AI Business about real-time customer feedback and Ipsos's ambitions for the use of AI. 
Consumer Behaviour Publication

Path to Purchase

Understand the dynamics involved along people’s journey, in order to optimise brand’s touchpoints strategy: what media for what function and when.
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