Financial Services

Jamie Talmage explores why plans to ban insurers from overcharging loyal customers will be welcomed by many.

In this new paper, our financial services and social intelligence experts explain the type of knowledge and research necessary to fully understand and anticipate the needs of newly vulnerable financial services customers, and how search engine data can support that.

Six months of data reveal how Coronavirus has shaped countries’ concerns.

Independent service quality survey results

Independent service quality survey results

Alpa Shah examines the rapid exacerbation of wealth inequalities in the cash savings market as a direct result of the COVID-19 crisis and argues this is unlikely to change without radical, yet sensitive solutions.

Britain’s Financial Services sector is one of the strongest and most sophisticated in the world, but with this heritage comes a legacy sometimes at odds with consumer needs. This short film explores these issues through expert interviews and stories from across the country.

This opinion piece by Flora Vieites examines the recent events in the Black Lives Matter protests and the financial inequality that exists in Britain for minority ethnic groups, and asks: what can financial institutions do to play their part?

Ipsos MORI were asked in 2018 by IfD Allensbach Institute to survey the public in 3 countries on their perceptions of rich people.