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CXPA Webinar: The Five Forces of Customer Experience
Customers make decisions about brands that directly impact the bottom line: share of spend, retention and advocacy and are all crucial outcomes that you need to enhance to create sustained revenue growth or brand loyalty.
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Americans Are Just as Likely to Say Their Country Is on the Wrong Track as Are People in Other Countries
...But They Worry about Different Issues
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Populist and Nativist views still prevail
New Ipsos study shows populist and nativist sentiment growing in some countries while receding in others.
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Keeping ‘AI in check’: Another tech giant apologizes for violating privacy
Almost half of those surveyed say AI use by companies should be more strictly regulated.
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One in Seven Globally Would Pay More for Travel with Lower Carbon-Footprint than Airplanes
Younger, More Educated Consumers Are More Willing to Use Lower Carbon-Footprint Alternatives to Air Travel
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More Americans Have Tattoos Today than Seven Years Ago
Vast majority do not regret their decision to get a tattoo
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Are we getting enough Vitamin-Art in our diets?
Julia Clark’s WTF Beauty article reports on the role of the arts in beauty. Her beauty regime includes a French hair-smoothing system called Cezanne.
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A complicated portrait of beauty
Oscar Yuan introduces this quarter’s WTF edition exploring Beauty, and why it’s so complex. His favorite grooming product is Lab Series BB Tinted Moisturizer SPF35.
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With sales mixed and disruption rampant, what is the future of beauty?
Ipsos report highlights themes of inclusion, underserved markets, and the influence of Asia