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[WEBINAR] The Future of CX for L&G: 5 Key Ingredients
This, our fourth in a series of Lottery & Gaming webinars, focuses on driving customer experience, and therefore your business.
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Half of employed Americans would use limited phone and Wifi service as an excuse not to stay in touch with work.
Millennials (18-34) are most likely to avail this excuse but are also most likely to be the ones to check their email on vacation.
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Happiness is Receding Across the World
New Global Ipsos study confirms a long-term decline in the percentage of adults who consider themselves happy
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Ipsos Media & Entertainment Practice Brings Top Talent to West Coast Team
Experienced New Hires Continue Ipsos West Coast Content Business Build, Affirm Ipsos Position as Industry Leader in Content Insights and Strategy Activation
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War on plastic heats up as beverage giants push water in a can
One in five say the responsibility to reduce packaging falls on the company that produces the goods
Public Service Improvement
Understanding the needs of citizens and customers of public organizations, and creating insight through analytics, to strengthen government programs and to improve efficiency and effectiveness in achieving agency missions
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Food for thought: Would you like real or fake meat with that?
Four in ten people say they would eat a plant-based substitute for meat
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For CX Professionals: Expert Report Confirms Voice of Customer (VoC) Program Success Requires Both Service and Technology Providers
Head of Customer Experience (CX) at Ipsos, Jon Atkin, underlines the importance of choosing a consultative services partner alongside the right technology vendor
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Americans Are Divided On Who Is Responsible For Mass Shootings
New Ipsos/USA Today poll: In wake of tragedies in Texas and Ohio, Democrats are more likely than Republicans to blame racism and loose gun laws
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Prediction vs. reality: Market crash in 2019? Not close so far
Most major stock markets are rallying this year despite trade tensions and other headwinds.