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Is Your L&G Brand Delivering on its Promise?
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.
Mystery Shopping
Measuring the delivery of Brand and Customer Experience promises.
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[WEBINAR] The Future of Loyalty: Mystery Shopping for L&G
This, our third in a series of Lottery & Gaming webinars, focuses on what’s hot in mystery shopping research.
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Designing a Better Mystery Shopping Program
Discover the seven steps you need to ensure a more successful mystery shopping program.
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Four ways to get mobile payments in stores to finally take off
Using mobile to pay at the register is promising way to replace cash, improve security, and directly access shopper data. Yet, for each benefit there are as many hurdles.
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The New Delivery Economy is here to stay. Is your business ready?
You can order milk, booze, ice, travel clothes, gasoline, shoes and even grandkids for rent for delivery on-demand at the touch of a smartphone app. Enter a megatrend that Ipsos calls the New Delivery Economy.
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[WEBINAR] Bringing #CXDay to Hollywood
Have you ever been inspired by a particular movie quote? Join our complimentary #CXDay webinar for a fun-filled adventure overlaying famous Hollywood quotes with CX best practices.
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Mystery Shopping in the Luxury Industry
Discover the techniques top-end retailers use to maintain an excellent Customer Experience and how Ipsos designs luxury mystery shopping programs that can benefit retailers of any calibre.
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Ipsos has reached an agreement with GfK to acquire 4 global divisions of GfK Research: Customer Experience, Experience Innovation, Health and Public Affairs
Deal strengthens Ipsos’ skills and talents in four key business areas
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Ipsos RDA Study Finds U.S. Dealerships Not Prepared for the EV Invasion
Electric Vehicle Sales Process Wrought with Inconsistencies