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RBC CASH Index: U.S. Consumer Sentiment Rebounds In August After Two-Month Slide

AP/Ipsos Poll: Most See National Bridge Safety Problem But Confident In Local Spans

AP/Ipsos Poll: "None Of The Above" Leads GOP, Clinton Keeps Democratic Edge

AP/Ipsos Poll: Race A Divisive Factor In Who Roots For Bonds

RBC CASH Index: U.S. Consumer Confidence Continues To Erode

AP/Ipsos Poll: Congress Doing Worse At Its Job Than President Bush Is At His

The World's Most Engaged Consumer Citizens Embrace Global Trade And Corporate Investments, But Want Their Governments To Crack Down On Companies

Movers And Shakers Of Public Opinion Shows Acute Risk To Companies' Reputations And Operations

Internet Users Primed For Municipal Wi-Fi Option

The Food and Beverage Industry: A Healthy Reputation?

Net Promoter: A Longitudinal Examination

In our May issue, Tim Keiningham, Senior Vice President and Head of Consulting discussed a paper he co-authored with a team of loyalty experts -- Lerzan Aksoy (Koз University), Bruce Cooil (Vanderbilt University), and Tor Wallin Andreassen (Norwegian School of Management) -- that takes an in-depth examination of the claims made by Net Promoter.