The pace of that change is relentless. We all know why: political upheaval, economic uncertainty, globalisation, the digital explosion. All of these factors have led to changing marketplaces and customer demands, a desire for greater efficiency, and the need to cut through complexity to become more agile.
As the world of work changes, the role of the HR professional continues to evolve. In this report, we explore the part that HR plays in organisational transformation, and offer some recommendations for putting people at the heart of it.
We would like to thank all of the HR leaders involved in our Leadership Connections research. They came from a wide range of industries including banking and finance, consumer goods, charities, government, hospitality, retail, and telecoms. Their contribution is invaluable in creating a rich understanding of the challenges of transformation, and identifying the critical elements that can ensure sustainable success.
When you’ve read the report, why not join the discussion on Twitter using the #LeadershipConnections hashtag? We’d love to hear your views.
[EVENT] The Future of Financial Relationships: Customer Connection in a Digital Age
October 3 - This event will examine the dramatic impact of new technology and thinking on how consumers and financial brands interact. We will explore how providers, both emerging and traditional, can build ‘emotional’ engagement with their customers in an environment increasingly dominated by digital interactions.
[TWITTER CHAT] The Changing Affluent Traveler in the US
On September 19, join Ipsos and @GenPop writer/moderator @KateMacArthur for a live twitter chat examining the changing Affluent traveler during which our featured guest, Ipsos’ Michael Baer (@MichaelBaer1 @AffluentIntel), will discuss in detail the six Affluent traveler profiles.