Keeping the patient at the heart of care

How the NHS needs to keep its eye on the prize at the centre of integrated care, by Kate Duxbury

The NHS is nowhere near crisis point yet

But there is still much that it could do better, writes Ben Page in the British Medical Journal (BMJ).

[EVENT] A digital future for random probability surveys

Ipsos MORI Issues Index May 2018: NHS and Brexit are still seen as the public’s top issues

Half of the British public see the NHS as a big issue for the country, four in ten mention Brexit, and a quarter are worried about crime.

Impersonal service? Ensuring AI enhances rather than diminishes the customer experience

Artificial intelligence promises to revolutionise customers’ engagement with brands and organisations. But how do we realise the potential of AI to overturn the widespread perception that customer service is getting more automated and impersonal? Matthew Chatterton highlights five steps companies can take to ensure AI plays a positive role in delivering for customers.

The British are becoming more positive about the UK’s economy

The Ipsos Global Advisor Economic Pulse for May 2018 shows that the public have become more positive about the economy over the last year

Global attitudes towards the World Cup 2018 in Russia

The latest Ipsos Global Advisor survey was conducted in 27 countries around the world and explores the attitudes towards the FIFA World Cup 2018 in Russia among those aware of the upcoming tournament. The survey was conducted online among adults aged under 65.

Karl Ashworth joins Ipsos MORI's Social Research Institute

Karl Ashworth joins the UK’s leading team of survey methodologists, as Head of Data Analytics at Ipsos MORI Social Research Institute.

Attitudes towards Immigration after Windrush

Immigration attitudes remain more positive than pre-Brexit vote, but only one in five say they have become more positive about immigration since then

Half of public in favour of relaxing visa cap for non-EU skilled workers

Ipsos MORI's May 2018 Political Monitor shows trust in the PM to make the right decisions on immigration has fallen significantly.