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Up close and personal: Humanising omnichannel
Humanising omnichannel means seamless customer journeys are just the start.
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Both Remainers and Leavers retain a strong Brexit identity 5 years on
Britons continue to say they have a fairly strong Brexit identity, however this has softened since 2019
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Latest findings show cases of Omicron rising fast, while highlighting success of booster and teenage vaccination programmes
Full findings from the latest report of the government-backed REACT-1, one of the largest studies into COVID-19 infections in England, have been published today.
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8 in 10 think the NHS is coping well with treating Coronavirus patients at the moment, but only just over half say the same for other services
Despite concerns about the NHS's ability to deal with other services, most Britons have confidence in their ability to deal with coronavirus patients
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Many Britons self-policing to save their Christmas from COVID as just over 4 in 10 say current measures aren’t strict enough
With the threat of another lockdown looming, how are Britons adapting their behaviours to save Christmas from COVID?
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A new PM, a new lockdown and a new James Bond - what is the UK public predicting for 2022?
As we reach the end of a difficult year, we start to look forward to what might be coming next. New research by Ipsos tells us what the UK public think will, and will not, happen next year. From politics and the coronavirus to the environment and the Royals, what do the public think 2022 will bring?
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COVID heroes, David Attenborough, the Queen and Marcus Rashford top Santa’s nice list for 2021 while politicians top the naughty list
After another eventful year, who will be getting gifts and who will find coal in their stocking?
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A Year in Review - 2021
What did we learn about public attitudes and behaviours? What did our research tell us about the events of the year? And how did our outlook shift?
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What do Britons find acceptable behaviour on public transport?
You can take a phone call or do your make-up but don’t listen to music out loud or “manspread” on public transport, say Britons.