Healthcare


Customer Experience Publication

CX Voices 2020

A ‘state of the nation’ from CX professionals covering the effects of COVID-19 on the industry and perspectives for CX in 2021.

Majority of those working from home are not finding working from home challenging, but many miss their co-workers and technology

While most of those working from home are not struggling, the lack of space, colleagues and technology has been noticed
Consumers Survey

Vehicle owners continue to show interest in self-driving technology despite COVID-19

A global Ipsos study reveals new vehicle owners desire for autonomous functionality in their next vehicle in Europe’s top five markets, US, China and Brazil.
Data Privacy Survey

A fifth of the British public feel more at risk of cybercrime and fraud since lockdown

New research from Ipsos shows around a fifth of the British public feel more at risk of certain types of cybercrime and fraud since the Prime Minister announced lockdown due to the Coronavirus on 23 March.
Sustainability Publication

Clean, green and affordable: Striking a balance between sustainability, hygiene and value in packaging

In a COVID-19 world, companies that can balance sustainability, hygiene and value will build long-term reputational equity and greater chance of success.
Healthcare Survey

EMEA Coronavirus Selfcare Survey

An omnibus survey conducted in the UK, Germany, Italy and Spain for GSK.
Ageing Survey

From home life to work and money: the impact of lockdown on the 50-70s revealed

Ipsos conducted research on behalf of the Centre for Ageing Better to understand the impact lockdown has had on those in their 50s and 60s. The findings reveal how the pandemic has changed people’s lives and their plans for the future.

Face masks becoming normal but a flashpoint while ‘COVID-secure’ behaviours sticking

A new UK study by King’s College London and Ipsos finds that while people are getting used to wearing face masks, they have been a source of tension for some.
Healthcare Publication

The time is now: Telehealth and rise of virtual care

Virtual care has gained increased importance during coronavirus, but will this bring about a permanent shift in remote healthcare?