Retail


Retail Publication

The Retail Rollercoaster

Riding the ups and downs of today’s omnichannel shopper landscape
Retail Publication

2020: The year of the boiled frog

How retailers can adapt and respond to fluid customer behaviours and expectations post-COVID-19
Mystery Shopping Publication

Ipsos’ Consumer Health & Safety Index

As the economy and businesses continue to reopen, brands must take steps to ensure consumers feel safe when shopping. With consumer tensions at an all-time high, organisations might only get one chance to get this right. Ipsos’ Consumer Health and Safety Index is here to help.
Retail Publication

The evolution of shopper behaviour in 2020

In this changing world, retailers need to adapt to remain relevant and competitive. In this new Ipsos paper, we explore five changes the world of retail is experiencing and their implications for business today.
Shopper Publication

Black Friday: Still the superhero of the shopper’s year?

Looking ahead to Black Friday, which falls on November 29th this year, our new white paper takes us on a tour of the history of the prominent shopping event, setting out new challenges and how retailers can overcome them, as well as thoughts on the future of Black Friday.