Mystery Shopping


Mystery Shopping Publication

Ipsos in the UK is awarded elite membership of MSPA Europe/Africa for the 11th consecutive year

Ipsos in the UK has been recognised as a leading Mystery Shopping agency
Mystery Shopping Publication

Ipsos extends Channel Performance expertise with ESA Retail

Pricing, retail audit, location planning and mystery shopping specialists ESA Retail rebrand as Ipsos, following acquisition in June 2025.
Customer Experience Publication

Mystery Visitor Benchmarking

Join over 100 venues tracking their strengths and weaknesses with our impartial, end-to-end assessment of the visitor experience – delivered in partnership with ASVA and ALVA.
Mystery Shopping Publication

Retail Auditing

Understand your share of shelf in supermarkets and convenience stores.
Customer Experience Publication

VenueVerdict CX

The global hospitality customer experience diagnostic tool, helping hotels and meeting venues improve sales conversions and deliver outstanding event experiences.
Mystery Shopping Publication

Unlock Sales Growth Potential

Maximize your sales potential with Product Recommendation Mystery Shopping with Ipsos.
Mystery Shopping Publication

Age Verification Mystery Shopping: Your Key to Driving Compliance and Improving Consumer Safety

Ensuring safe practice for your business, and for society
Mystery Shopping Publication

Ipsos UK Named MSPA Europe/Africa Leader for 10th Time

Ipsos UK receives MSPA Europe/Africa Elite Membership for 2025, marking a decade of industry excellence.
Mystery Shopping Publication

Demystifying Mystery Shopping

Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research