Mystery Shopping

Mystery Shopping Publication

Ipsos in the UK is awarded elite membership of MSPA Europe/Africa for the 11th consecutive year

Ipsos in the UK has been recognised as a leading Mystery Shopping agency

13.02.26

Shoppers walking through a modern outdoor shopping arcade with glass storefronts.

Mystery Shopping Publication

Ipsos extends Channel Performance expertise with ESA Retail

Pricing, retail audit, location planning and mystery shopping specialists ESA Retail rebrand as Ipsos, following acquisition in June 2025.

02.12.25

Customer Experience Publication

Mystery Visitor Benchmarking

Join over 100 venues tracking their strengths and weaknesses with our impartial, end-to-end assessment of the visitor experience – delivered in partnership with ASVA and ALVA.

02.12.25

Rows of shelves of condiments in a supermarket

Mystery Shopping Publication

Retail Auditing

Understand your share of shelf in supermarkets and convenience stores.

02.12.25

Customer Experience Publication

VenueVerdict CX

The global hospitality customer experience diagnostic tool, helping hotels and meeting venues improve sales conversions and deliver outstanding event experiences.

02.12.25