Customer Experience


Loyalty Event

Craving Connection: Building Customer Loyalty Beyond the App

Join us to explore how team member engagement, operational execution, personalized rewards, and behavioral science work together to create crave-worthy experiences and spur long-term loyalty.

Ipsos releases the 2026 Channel Check-In | Fuel & C-Store Experience Study

Ipsos North America today released the Ipsos 2026 Channel Check-In | Fuel & C-Store Experience Study: a multi-dimensional evaluation of the gas station and convenience store landscape, and the brands delivering exceptional customer experiences within it.

CX Signals GenAI

Unlock deeper CX insights by leveraging unfiltered customer sentiment on social media and reviews.

Human Trust as a Growth Accelerator in the AI-Influenced Enterprise

Hear findings from The Trust Advantage research exploring the widening "Trust Gap" and, more importantly, why trusted data is the only foundation for sustainable AI implementation.

[WEBINAR] Global Voices of Experience 2026

Join us for an exclusive LinkedIn Live session, in which we will unveil the key findings of our latest Global Voices of Experience survey.
Customer Experience Publication

When Difference Doesn’t Mean Different

The importance of understanding cultural response bias in global CX programs.

Medallia Experience Conference

Join us to hear more about the key steps behind their impact and what’s on their future roadmap.
Customer Experience Events replay

Celebrate CX Day 2025 with Ipsos - Join Our LinkedIn Live Events!

Join the Ipsos CX team on LinkedIn Live as we unveil inspiring client stories that demonstrate true impact.

Ipsos Announces the Results of its 2025 Channel Check-In | QSR Mobile Ordering Study

New Ipsos report, developed in partnership with The Coca-Cola Company and Nation’s Restaurant News, delivers data-driven insights into mobile ordering, payment, and pickup channels.