The World Economic Forum Industry Strategy Meeting 2018 occurred this week in San Francisco, CA. At the Addressing Consumers’ Concerns About Technology community session, Clifford Young, President of Ipsos Public Affairs, presented Ipsos data on four topics of consumer concern in the context of the Fourth Industrial Revolution:
- Consumers’ concern around data privacy and security
- Consumer sentiment around automation
- Perceptions of automation in the workplace
- Mental health risk among young people
The objective of the session was to review insights and explore collaborative and effective ways of responding to consumer concerns, as an industry.