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Customer Needs in Times of Crisis
Lessons and challenges from the automotive sector highlight opportunities for all industries.
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Americans overwhelmingly view Floyd killing as part of larger problem
New ABC News/Ipsos poll finds consensus on problems in the treatment of African Americans by police
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Signals #7: Understanding the coronavirus crisis
This seventh edition of our Signals digest brings together Ipsos’ latest research on coronavirus from our teams around the world.
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[WEBINAR] Getting it Right: Curbside & In-Store Pickup Mystery Shop
Businesses are being asked to quickly put in place a Covid-19 appropriate customer journey that is exceptional, cost-effective all while standing out amongst the competition.
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New Study from Ipsos finds that 61% of Consumers Are Still Delaying Brick-and-Mortar Retail for Fear of Getting Sick
Ipsos Mystery Shoppers conducted in-store visits of over 5700 retailers across the U.S. and learned which brands are successfully implementing health and safety measures and which ones are not.
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More think opening businesses puts too many people at risk of COVID-19 and we need to wait
A majority of people in some hard-hit countries think jobs lost will not be recovered.
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Will Americans follow social distancing measures?
As states begin to ease restrictions, only half of Americans think their fellow citizens will heed social distancing guidelines.
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Americans support peaceful protesters, but not the president
Racism in public health, employment, and policing are coming to a head as protests absorb the country.
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Small Business Special Report: Most open with more predicting longer recovery
MetLife/U.S. Chamber of Commerce report reveals that around eight in ten small businesses are at least partially open, but more than half think it will take longer than six months to return to a normal climate