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2020 Was a Big Year for Online Sales – But at What Cost?
Something is missing from the online buying experience. Here’s what brick-and-mortar stores can learn from unhappy shoppers.
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What Biden’s approval ratings reveal about the state of the union
Can President Biden’s calls for unity help bridge the partisan divide and sway Americans who have not accepted Trump’s loss?
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Attitudes to COVID-19 vaccines
The rollout of COVID-19 vaccines will be the largest, fastest and most challenging vaccination program in history. Some challenges we will anticipate; some we won’t.
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How shopping and eating out has changed during the pandemic
How and where the world shops and dines transformed during the coronavirus pandemic.
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How misinformation primed Trump’s supporters for Capitol riot
America’s alternate versions of reality run far deeper than beliefs around election legitimacy
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A third of Americans expect to keep working from home after the COVID-19 vaccine rolls out
We are getting a clearer picture of the future of work as the vaccine signals a massive shift in the pandemic fight.
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Americans more eager to get coronavirus vaccine
Reluctance to take coronavirus vaccine lessens following the 2020 presidential election and latest breakthroughs from Pfizer and Moderna.
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Trend detection study finds why meat replacements are succeeding
Brands face a major hurdle in the form of accurate trend analysis. Trends have the power to sell out products in minutes or shift consumer preferences over the years.