AI's transformative influence: Elevating market research quality for success

In the fast-paced world of business, having precise and top-quality information is like having a valuable asset. Artificial Intelligence (AI) is the key to making this information even better.

The author(s)
  • Dalia Ghawi Communication Manager in MENA
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Ipsos is a prime example of how AI is lifting the bar on research quality, helping businesses make smarter decisions. Within this transformation, Ipsos stands out as an exemplar of how AI is catalyzing advancements in research quality.

The rise of AI in market research

AI, especially Large Language Models, is changing the way we handle information. These AI models can understand and create human-like language, which helps with many language tasks like writing, translating, and talking. However, this great technology also brings some challenges. Some people can use AI to create detailed responses in surveys that look like they're from real people.

Recognizing this evolving landscape, Ipsos has proactively embraced AI to strengthen research quality. Our approach encompasses the integration of multiple respondent checkpoints, culminating in the deployment of AI-enabled safeguards. This comprehensive strategy empowers us to thoroughly distinguish between responses that emanate from authentic human interactions and those that manifest as purely mechanized outputs.

Guarding against AI-generated responses

It is important to acknowledge that even genuine human respondents occasionally make errors or adopt informal language, utilizing emojis to convey emotions when responding to surveys. To address this challenge, Ipsos has developed AI algorithms that are specifically designed to identify the nuances that differentiate authentic human engagement from the mechanically generated responses. Moreover, our framework has been fortified with an additional layer of mechanical markers, bolstering our confidence in the authenticity of the responses. This combined approach has proven remarkably effective in pinpointing and excluding content that is most likely generated by AI.

Through the strategic implementation of AI-enabled solutions, Ipsos has been maintaining data accuracy and securing unwavering commitment to delivering precise and meaningful insights.

Bringing it all together

The convergence of AI and our deep understanding of human and non-human behaviors represents a cornerstone of our commitment to research excellence. Our endeavor is not only to address emerging challenges but also to set new standards in market research. By harnessing the analytical capabilities of AI and marrying them with human expertise, we empower our clients to make informed decisions with greater confidence.

Together, we can explore the limitless possibilities that AI offers in enhancing the quality and impact of market research, shaping a future where quality insights become a cornerstone of business success.

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The author(s)
  • Dalia Ghawi Communication Manager in MENA

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