There is no doubt that allowing respondents to take surveys on smartphones represents a critical tipping point for our industry. We must adapt quickly to stay connected to consumers, but with that comes risk as we need to rethink questionnaire design to meet respondents’ expectations on mobile.
Device agnostic surveys enable continuous access to participants, which in turn allows for more natural, in-the-moment responses. It helps us connect with hard-to-reach participants and allows for better respondent engagement. Perhaps, more importantly, we are seeing new research applications – such as video analytics, swipe-able concepts, and emotions measurements – that we were not able to get to in the past. Device agnostic can help connect you to the right people, at the right time, with shorter, more engaging surveys that will ultimately lead to better business outcomes.
In these two new white papers, we explore how device agnostic is transforming the way we do research.
- Why You Need to Transform Now
Migrating to device agnostic is not just about using a new technical platform; it requires a new way of thinking about research. This revised version of our 2016 Ipsos Views paper looks at how we can adapt traditional surveys, and why developing shorter, sharper, more refined questionnaires will ultimately improve the quality of consumer insights.
- A Researcher’s Guide
Drawing on recent Research on Research (RoR), this paper explores the trade-offs associated with length of surveys on mobile. What is “too long”? Are there lengths that are simply not sustainable/appropriate? Based on the RoR findings, it suggests 20 minutes should be the maximum limit, and represents a good compromise across all measures, without sacrificing quality.
[EVENT] Viva Technology 2018
May 24-26 - Do not miss the RDV innovation & leaders of the year! Ipsos is an Accelerate partner of VIVA TECHNOLOGY. New uses, innovative technical solutions (neuroscience, virtual or augmented reality, artificial intelligence ...) make the business of market research even more exciting. Come and talk to our experts and discover how Ipsos takes up the challenge with its teams and partners!