Ethnography – making meaning out of the mundane
Originally used as a method to understand tribes or cultures in distant lands, today it is applied to any culture including our own. Ethnography is used in numerous sectors – from healthcare, financial services and FMCG to automotive – and is so adaptable because of its dedication to interpreting human behaviour.
Despite being one of the oldest fieldwork techniques, it is often characterised as being a new, sometimes innovative, research method in market research.
The term ‘ethnography’ is sometimes misused and poorly defined by people in the world of market research, and has on occasion become a trendy word chosen to make a research tool appear more innovative, such as ‘ethno-lite’, ‘self-ethnography’, ‘webnography’, or even ‘glassnography’ (referring to participants wearing spy glasses).
In this paper, we go back to basics with a view to presenting a practical guide to the subject area.
- What makes ethnography, ethnography
- The case of identity theft: What isn’t ethnography
- Making decisions based on ethnographic insight
[EVENT] Viva Technology 2018
May 24-26 - Do not miss the RDV innovation & leaders of the year! Ipsos is an Accelerate partner of VIVA TECHNOLOGY. New uses, innovative technical solutions (neuroscience, virtual or augmented reality, artificial intelligence ...) make the business of market research even more exciting. Come and talk to our experts and discover how Ipsos takes up the challenge with its teams and partners!