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2020 was a big year for online sales - But at what cost?
Something is missing from the online buying experience. Here's what brick-and-mortar stores can learn from unhappy shoppers.
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A Year in Review - 2020
This has been a year of momentous change – real and anticipated. As we pause to reflect at the end of the year, we present some Ipsos research highlights you may have missed during the dizzying events of 2020.
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Global consumer confidence still picking up slowly
Consumer sentiment is back to pre-pandemic levels in Australia and holds up in most of Europe while it dips in the U.S.
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Flair Russia 2021 - Progress
In the third edition of Flair Russia, Ipsos experts share their vision of what the future may hold for us over the coming years and what signals of the future we can recognise today.
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For Biden, the Affluent are key to economic success
Read our paper illustrating opportunities to bridge the divided electorate and jump-start the U.S. economy.
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Flair Brazil 2021 - Together in Sickness and in Health
The COVID-19 pandemic has hit Brazilian society hard and revealed deep inequalities in access to essential services such as healthcare, education and internet. At the same time, the economic and health crises have functioned as an inflection point and accelerated transformation. People have adopted innovative solutions, developed new skills and habits; brands have had to create new connections and priorities with their consumers.
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The science of behaviour change
The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.
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The growth and expansion of online retail: COVID-19 and beyond
Online shopping insights from Synthesio social data & Ipsos online communities.
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Empower the future of China prestige beauty
2020 marks the 15th anniversary since Sephora has entered China. Sephora is now the largest prestige beauty retailer with a comprehensive super omni-channel in China.