[WEBINAR] Making Mystery Shopping Smarter

Your mystery shopping programme should be A. Fast, B. Simple, and C. Cost Effective. However, more often than not, programmes are negatively impacted by at least one of the following:

  • Poor Design
  • Poor Execution
  • Low Impact

Join us for a complimentary webinar as we outline the necessary steps in order to develop and optimise your mystery shopping programme.

Register here.

Speakers :

  • John Flesta, Channel Performance, US

  • Nicholas Mercurio

    Nicholas Mercurio, Chief Client Officer - North America, Ipsos.

Customer Experience