An Ipsos podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.
Revisit our on demand webinar to hear valuable insights and practical strategies to elevate your CX and build lasting emotional connections with your players.
Ipsos Update
By embracing Gen AI to improve efficiency and effectiveness, staying attuned to customer needs, and designing empathetic experiences, organizations can successfully navigate the future of CX.
Read more about the importance of accessibility in user experience (UX) – an area that is moving from ‘nice to have’ to ‘must have’ for brands and organizations.
Learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Model-powered Generative AI tools. Here are 5 key learnings.
Strengthening customer relationships and doing right by the world.
What challenges does a post-pandemic world with new inflationary pressures bring for brands aiming to deliver compelling luxury experiences and value propositions?
Roundtable discussion hosted by Ipsos channel performance and customer experience.
Designing customer experiences that drive business success
Got30 is a brief, to the point, vodcast series answering some of the questions we get asked about Customer Experience and Channel Performance. Listen in!
Autonomous vehicles have the potential to reinvent everyday lives and businesses
In our latest paper we explore what it is now, what it will become and how you can be a part of it