A weekly podcast series exploring best practices in customer experience strategies, mystery shopping and channel performance.
Will this holiday season be the ‘most wonderful time of the year’? We explore how the pandemic is shaping holiday shopping habits.
Learn about the approaches you can take to continue to benefit from global studies and gather reliable, efficient and effective results in the face of cultural response bias.
View RCC’s on demand webinar for new insights from Ipsos’ Health & Safety research.
Lessons and challenges from the automotive sector highlight opportunities for all industries.
View our on-demand webinar to hear business recovery strategies as they relate to the future of financial services in Canada.
The science of strong relationships in challenging times.
Revisit our broadcast to hear how organizations have already started to measure and improve customer experience with the new (post Covid) front line.
Why customer experience still matters amid COVID-19 and social distancing.
Discover how a well-designed mystery calling programme can drive loyalty and profits in this new Ipsos Views paper.
View our on-demand webinar featuring five tips to growing strong customer relationships.
View our on-demand webinar featuring what’s hot in mystery shopping research, and how it can be applied to Lottery & Gaming products and services.