Insights Hub

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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 29 May 2020

  This week's Ipsos Research Highlights we explore how the British public are coping with the new guidelines, their thoughts for the future and how the Scottish Government has handled the coronavirus outbreak.

  29.05.20
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  Audience Measurement Publication

  Ipsos iris: An online publisher pack

  From January 2021, Ipsos iris will be the official source for online audience measurement and ad campaign verification in the UK endorsed by UKOM. To help online publishers understand any compliance requirements associated with the tagging element of this important research study, Ipsos has produced an Online Publisher framework Pack.
  

  28.05.20
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  Society Publication

  ESSENTIALS - Evolving your business in response to COVID-19

  Understanding changing consumer attitudes and behaviours amidst the COVID-19 crisis and what it means for businesses and brands with ESSENTIALS.

  28.05.20
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  Customer Experience Publication

  Organisational responses to COVID-19 based on the Forces of CX

  The way organisations have responded to customers and employees has been a true sign of their culture and ability to adapt. These articles examine how some of the world’s biggest brands have acted in the months since the pandemic began, and how your brand’s consumer response can be on-point, based on the Ipsos Forces of CX: A human-centric framework to help organisations better design and deliver customer experience.

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Enjoyment 

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20

• Pulse Check

  Pulse Check delivers key insights from Ipsos' Political Monitor, Political Pulse, and Public Services data, along with reactive polling, to help you navigate the evolving political landscape.

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  Customer Experience Publication

  The Forces of CX: Belonging

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Status

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Control

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Certainty 

  Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Customer Experience Publication

  The Forces of CX: Fair Treatment 

  Here are three examples of brands delivering on the values of our Forces of Customer Experience during the COVID-19 outbreak, showing how it is possible to build emotional connection with your customers. 

  27.05.20
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  Ipsos Research Highlights Publication

  Ipsos Research Highlights - 22 May 2020

  This week's Ipsos Research Highlights features how the public feel about the recent Government communications, how we feel about life after lockdown, and our sixth edition of Signals exploring the pandemic globally.

  21.05.20