Consumer Behaviour


Economy Publication

Understanding Society: Tomorrow's Business

Perhaps even more so than normal, the state of the UK economy is of critical importance to our country’s researchers, policymakers and practitioners. It has never been more important for central Government to engage with businesses to deliver its Industrial Strategy, improving the UK’s productivity and coordinating its departure from the European Union.
Customer Experience Publication

From products to experiences: Why Customer Experience matters in CPG

It's not new to suggest digitisation has changed the makeup of the retail industry and, in extension, how retail experiences are judged. However, the digital economy also presents new opportunities for consumer packaged goods manufacturers to bypass retailers entirely. Can the revolution in the CPG supply chain mean an evolution of customer experience?
Consumers Survey

Super-clear? Where next for regulation of the food and drink industry

Legislation related to transparency generally, and obesity and healthy eating in particular is looking increasingly likely to be heading this way. How can companies handle this in terms of their communications?
Reputation Survey

How behavioural science is helping us improve our understanding of corporate reputations

The Ipsos Global Reputation Centre is increasingly applying a range of behavioural science-based solutions, to more fully understand what stakeholders and the public really think and feel about brands. Understanding these nonconscious processes immeasurably improves insights-driven communications strategies and reputation management: a more complete picture of what’s going on in our audiences’ heads can give a significant edge over competitors trying to influence the same people. 

Most global consumers are intrigued by the idea of self-driving cars

Participants are most likely to view self-driving cars as making the driving experience more luxurious and comfortable.
Shopper Publication

Black Friday: The Story So Far (2017)

In this Ipsos Views white paper, updated and expanded for 2017, Tim Denison, Director of Retail Intelligence, takes us on a tour of the history of this prominent date in the retail calendar, identifies some successes (and failures) along the way, and offers some thoughts as to what the next few years might bring.
Politics Survey

Sugar: What next?

Ipsos is today releasing a review of the public and legislators’ attitudes towards sugar, and its future control.
Reputation Survey

Taking a stand: how do companies get it right?

New research from the Ipsos Global Reputation Centre asked business leaders, consumers, Members of Parliament, and journalists for their views on corporate activism – examining the potential risks and benefits of taking a corporate stance, how organisations can determine which issues they speak on, and how to communicate their views when they do.
Public Health Publication

Food handlers and Norovirus transmission: Social science insights

Changing behaviours to mitigate Norovirus transmission: a new report prepared for the Food Standards Agency.