The post-Purpose Role for Brands

Brands have a role to play in our society and culture, beyond economic prosperity and maximizing shareholder value.

The author(s)
  • Emmanuel Probst Global Lead, Brand Thought-Leadership
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Although the public’s expectations towards brands had started shifting before COVID-19, the pandemic has rushed brands to no longer talk about but to demonstrate their positive impact on society. Education, economic recovery, and sustainability are just three of the initiatives the public seek. But brands can also con­tribute to society through innovation, safeguarding user’s data privacy, or protecting users from harmful online content, among other avenues. In any case, a brand’s contribution must feel tangible and relatable to the public. To do so, brands must move away from bold, vague mission statements and focus instead on what can your brand do for me, my family, my business, and my community. So too must brand measurement evolve to account for these new expectations.

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The author(s)
  • Emmanuel Probst Global Lead, Brand Thought-Leadership

Consumer & Shopper